Service Advisor in Training

Tigard, OR
Full Time
Michael Kim
Entry Level

We are looking for an extroverted individual to train into a Service Advisor role. A Service Advisor will be expected to communicate with customers, build client relationships, assist with the management of technical team, and ensure AAMCO policies and procedures are being adhered to. 

Responsibilities: 

  • Meeting and greeting customers 

  • Managing technician workflow 

  • Recommending services to customers 

  • Ordering parts and inventory 

  • Keeping customers updated on the status of their vehicles' repairs 

  • Managing and tracking lead counts as well as customer satisfaction ratings 

  • Generating and closing sales 

  • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product 

Requirements: 

  • Minimum of 1 year customer/sales experience 

  • Excellent one-time closing skills 

  • Strong commitment to customer service and relationship building 

  • Ability to communicate and use interpersonal skills at a sustained high level 

  • Capable of multi-tasking and executing in a fast-paced environment 

  • Honest, goal-oriented and energetic team player 

  • Must have valid driver's license 

What We Offer: 

  • Competitive compensation packages and incentive programs 

  • Ongoing training and field support 

  • Paid time off 

  • Growth opportunity 

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