Assistant Service Manager

Since 1957, AAMCO has been a trusted name in automotive repair, with over 600 locally owned and operated centers. Known as the worldwide leader in transmission repair, AAMCO has serviced more than 45 million vehicles and continues to set the standard in diagnostics, maintenance, and total car care.

Our St. Matthews location in Louisville, Kentucky, proudly carries forward that legacy. Locally owned and operated, we’ve been serving this community since 1971—over 50 years of trusted service, built on relationships, reliability, and a commitment to excellence. Many of our team members have been with us for a decade or more, creating a workplace that feels more like family than just a job.

At AAMCO St. Matthews, we combine national expertise with local care, offering our neighbors the best of both worlds: cutting-edge service backed by decades of community trust.

Position Responsibilities:

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• M-F work week schedule, No Weekends
• Growth opportunity

• Minimum of 2-5+ years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license