AAMCO Transmissions and Total Car Care
Automotive Service Manager
Charlotte, NC - Full Time
SUMMARY:
Provides quality customer service to customers through the proper usage of all sales procedures. Answers telephone and sets up appointment times for customers, utilizing Telephone Procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
- Engages and consults incoming customers, both in-person and over the phone, to successfully generate and close sales
- Effectively establishes and maintains customer relationships
- Consistently meets/exceeds established sales targets
- Follows AAMCO sales procedures
- Provides service recommendations
- Performs workflow management
QUALIFICATIONS:
- 2 to 5 years of experience working in a direct sales role
- Experience being in a base salary plus commission role
- Some retail experience preferred
- Strong communication skills
