Automotive Service Manager

Winterville, NC
Full Time
George Love
Experienced

We are looking for an entry level customer service manager to join our team!
A Customer Service Manager takes on many different roles as they support the day-to-day operations including: generating sales, communicating with customers, building client relationships and supporting the technical team.
Position Responsibilities:

  • Perform a high volume of warm calls to potential customers (needs to have a comfort with phone presence and willing to develop with internal training)
  • Engage and consult incoming customers, both in-person and over the phone, to successfully generate and support sales
  • Meet, greet and recommend services to customers
  • Support technician workflow and communicate status of the customers vehicles’ repairs
  • Support parts and inventory acquisition
  • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
What We Offer:
  • Competitive compensation packages and incentive programs
  • Health Insurance
  • Bonus Package
  • Ongoing training and field support
  • Daytime work hours  
  • Growth opportunity
Job Requirements:
  • Proof of sales experience
  • Can do attitude and desire to be part of a growing team.
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast-paced environment
  • Coachable, honest and goal-oriented team player
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