Automotive Service Manager
Winterville, NC
Full Time
George Love
Experienced
We are looking for an entry level customer service manager to join our team!
A Customer Service Manager takes on many different roles as they support the day-to-day operations including: generating sales, communicating with customers, building client relationships and supporting the technical team.
Position Responsibilities:
- Perform a high volume of warm calls to potential customers (needs to have a comfort with phone presence and willing to develop with internal training)
- Engage and consult incoming customers, both in-person and over the phone, to successfully generate and support sales
- Meet, greet and recommend services to customers
- Support technician workflow and communicate status of the customers vehicles’ repairs
- Support parts and inventory acquisition
- Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
- Competitive compensation packages and incentive programs
- Health Insurance
- Bonus Package
- Ongoing training and field support
- Daytime work hours
- Growth opportunity
- Proof of sales experience
- Can do attitude and desire to be part of a growing team.
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast-paced environment
- Coachable, honest and goal-oriented team player
Apply for this position
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