Automotive Service Manager

Kansas City, MO
Full Time
Chad Raymond
Experienced

We are looking for an experienced Manager to join our team!

A Service Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

  • Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
  • Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
  • Meet, greet and recommend services to customers
  • Manage technician workflow and the status of the customers vehicles’ repairs
  • Order parts and inventory
  • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

  • Competitive compensation packages and incentive programs
  • Ongoing training and field support
  • Daytime work hours  
  • Growth opportunity

Job Requirements:

  • Minimum of 2 years of sales experience
  • Excellent closing skills
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast-paced environment
  • Coachable, honest and goal-oriented team player
  • Must have valid driver's license
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