Assistant Service Manager

An Assistant Service Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.
An Assistant Service Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.
Position Responsibilities:

• Answering phones
• Preparing estimates
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

• Hourly Compensation
• Daytime working hours
• Ongoing training and field support- We offer extensive industry training and career growth opportunities!

• Minimum of 2-3 years of office experience or customer facing experience
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Strong phone etiquette with a focus on clear, positive communication
• Must have valid driver's license